Entries by Darren Stevens

The end of an era

It was with more than a little sadness we heard on Wednesday of the decision to stop publishing The Gloucestershire Echo and Gloucester Citizen as daily newspapers and instead to publish them as a weekly paper. Now to put this into context I am of a generation that I still recall as a child rushing […]

What to do when Marketing goes wrong ……

In the ideal world, everything you ever do on the Marketing front will be a rip roaring success. But from time to time things can go wrong for even the best marketers – but then is the time for a calm head and to ask yourself some questions (or ask somebody like us), to help […]

You have a website, so what …………. next?

Our top 10 tips for making sure you make the most out of your website and what it can do for your business. The chances are that if you are reading this and you either work in a business or run a business yourself, then that business will have a website. The possible exceptions might […]

Our Marketing predictions for 2017

As we approach 2017, here are our 12 predictions for the Marketing industry in 2017. 1. The percentage share of Marketing budgets devoted to some form of digital marketing will increase. 2. There will be a rush to make website https as Chrome rolls out its planned changes to mark non secure websites as insecure. […]

2016 – a month by month guide to what happened

In a year of such major political events, it is all too easy to overlook some of the main events in the world of marketing. We list here a light hearted look at twelve marketing things that happened in 2016 – one for each month of the year. January John Cleese returned as Basil Fawlty […]

The power of Social Media

Social media isn’t just there to grow your brand and connect with old friends, when done correctly, the big platforms like Facebook, Twitter, Linkedin and Instagram can play a key role in creating new business leads and attracting new customers.

Let’s take a look at how Trumps triumphant yet surprising win in the USA presidency last week has been marked as ‘the first true social media election’ of all time. We know that social media is forever growing in users; since the USA election in 2012, Facebook now boasts more than 60% monthly active users along with Twitter’s influx of more than 185 million users. This substantial increase in active users made social media the obvious option for reaching voters and creating global conversation. The Wall Street Journal summed the situation up nicely when it said the “traditional media” and the Democratic and Republican parties have lost “dominance” of public opinion to the “digital revolution.”

Trump and Clinton succeeded by getting people to talk both about and with them. Both candidates had an on-going relay in campaign messaging, barely missing a day without updating Twitter. The power of social media has had a similarly positive impact on helping businesses create leads and reach new consumers, just like Trump and Clinton searching for voters. We see typically between 5% and 15% of our clients web traffic coming from social media to see whether you are achieving this you do of course have to monitor the evaluation tools of each form of social media and google analytics.

Some of the key features on social media can allow businesses to create free engaging content, set up paid for adverts, upload 360 degree imagery and post live footage in order to potentially reach thousands and thousands of people.

We’ve listed a few pointers to help your business shine on social media:

1. Keep content regular – It is important that you’re constantly posting on social media, we don’t mean every minute of everyday but enough to ensure your business is being seen and your content is fresh in users mind.

It can take a little while for you to build social media followers, it never happens in an instant but the more engaging content you upload the more interaction you are likely to receive thus driving website traffic and increasing likes, comments, click through’s and shares. Focus also on growing a relevant audience and not just chasing numbers for numbers sake.

What level of frequency should you aim for? We suggest you begin sharing up to two Facebook posts, 10 – 30 tweets and 3 – 5 Instagram posts a week.

2. Be engaging – The most engaging content on social media requires images, videos, links and graphics to be uploaded with your posts. This will increase the chances of your content being seen as users are more likely to interact and click play to watch short videos than they are to engage with words on there own.

3. Do your research – These days you’ll find the majority of businesses are using social media and moving their marketing budget towards digital and social media advertising but we are a big believers in doing research first, then testing and evaluating..

We recommend you distinguish where your audience is online, what platforms do they use? What is their daily routine, the times when they are online? Can you find key hashtags being used in your industry? Are there any popular conversations or weekly Twitter chats you can join in on?

4. Stay connected and honest – As well as posting your own content and driving traffic to your website, the key to creating new business leads on social media is to keep up to date with users in your industry, stay connected, follow competitors and find the top influencers that can help your content be seen by others.

Building an honest and positive brand reputation online is crucial. Once your live on social media pretty much all your content can be seen, reviews can be read and follower stats can be found. Consumers look at social media accounts when deciding on a purchase, make sure you are delivering content that says what’s exactly on the tin. Also finally, don’t forget the value and benefit of watching social media, it is not just enough to post and share, you need to respond to and interact with your customers.

We offer various levels of social media management as well as social media training, so if your social media marketing could do with a boost please get in touch.

HTTPS – Is the answer for you – Yes, No or When?

Last month Chrome came out and announced that all websites that are not HTTPS, will from January next year start to be flagged by them as not secure if the sites either require passwords or take credit card details. The move has been designed to “encourage” firms with HTTP sites to turn them into HTTPS ones.

The motivation for this announcement was to quote Chrome to “help users browse the web safely” and part of “a long-term plan to mark all HTTP sites as non-secure.” So in time this will affect all HTTP sites and not just those that take passwords or credit card details. Below is how Chrome will eventually flag up all HTTP pages.

So exactly what is the difference between a HTTPS or HTTP site? If a website is not HTTPS, it is not secured and it is possible for someone else to interfere with the website before you see it. For a long time, only websites with serious security concerns bothered to get a certificate (which is what sits behind a HTTPS website) – for example businesses taking payments or banks allowing people to log into their accounts, but HTTPS sites have become increasingly common.

From enquiries we have been making to web companies on behalf of clients, changing your site from an HTTP site to become HTTPS is nowhere near as big a deal as it was for example to make a non mobile site, mobile friendly. It is an additional cost however and yet another thing to add to your growing “to do list”.

Is it worthwhile making it the change? We think so. No-one yet knows how the general public will react to these changes, but it is likely to put many users off and that cannot be a good thing for your website. If that were not reason enough it is a widely held view in the Search Engine Optimisation community that making your website HTTPS will give it a google ranking boost as well. So all in all, it probably is really a question not of yes or no but when.